Webhook & API

If you want deeper customization beyond no-code blocks, VoxLink.ai supports webhooks and a REST API.

1. Webhooks

• When to Use: Trigger events in external systems the moment something happens in VoxLink.ai (e.g., "Call Ended,").
• Configuration: Set a webhook URL in your assistant/campaign settings or the automation platform.
• Payload: Typically includes call ID, transcript, call outcome, or any user data collected.

2. REST API

• Key Functions:

  1. Create/Update Leads
  2. Manage Campaigns

• Auth & Rate Limits: Usually uses API tokens. Check API docs for details on endpoints and usage quotas.

3. Example Use Cases

• Real-Time CRM Sync: For each new call, post data to your CRM's endpoint.
• Custom Dashboards: Pull call data into your own analytics dashboard.

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Note: You'll find the official API reference in a dedicated docs section or via your VoxLink.ai dashboard. Always secure your tokens and test endpoints in a dev environment.