Get call

Retrieve details of a specific call by ID

Updated 25 Jan 2026

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This endpoint allows you to retrieve detailed information about a specific call belonging to the authenticated user.

Path Parameters

idintegerrequired

The unique identifier of the call

Response fields

idinteger

The unique identifier of the call

assistant_namestring

The name of the assistant that handled the call

campaign_namestring

The name of the campaign this call belongs to (if applicable)

typestring

The type of the call (inbound, outbound, or web)

durationinteger

The duration of the call in seconds

assistant_phone_numberstring

The phone number used by the assistant

client_phone_numberstring

The phone number of the client

statusstring

The current status of the call

transcriptstring

The transcript of the call conversation

variablesobject

Variables collected during the call

evaluationobject

Evaluation data for the call performance

webhook_responseobject

Response from any configured webhooks

carrier_costnumber

The cost charged by the carrier for this call

total_costnumber

The total cost of the call including all fees

answered_bystring

Who answered the call (human, machine, or unknown)

recording_urlstring

URL to the call recording (if available and enabled)

created_atstring

The date and time when the call was created

updated_atstring

The date and time when the call was last updated

{
  "id": 123,
  "assistant_name": "Sales Assistant",
  "campaign_name": "Q4 Outreach Campaign",
  "type": "outbound",
  "duration": 245,
  "assistant_phone_number": "+1234567890",
  "client_phone_number": "+1987654321",
  "status": "completed",
  "transcript": "Hello, this is Sarah from VoxLink. How are you doing today?...",
  "variables": {
    "customer_name": "John Smith",
    "interest_level": "high",
    "follow_up_date": "2025-08-15"
  },
  "evaluation": {
    "sentiment": "positive",
    "outcome": "qualified_lead",
    "score": 8.5
  },
  "webhook_response": {
    "status": "success",
    "data": {
      "crm_contact_id": "abc123"
    }
  },
  "carrier_cost": 0.02,
  "total_cost": 0.025,
  "answered_by": "human",
  "recording_url": "https://recordings.voxlink.ai/calls/123.mp3",
  "created_at": "2025-08-04 14:30:00",
  "updated_at": "2025-08-04 14:34:05"
}