Sending SMS

If your rented or custom-provisioned number supports SMS capabilities, you can leverage the automation platform to send text messages:

1. SMS Actions

• Send confirmation messages after calls
• Deliver follow-up information or links
• Send appointment reminders
• Provide quick updates or notifications

2. Configuration

1. Ensure your phone number is SMS-capable
2. Use the "Send SMS" action in your automation flow
3. Configure message template and variables
4. Set up triggers (e.g., after call completion)

3. Best Practices

• Keep messages concise and professional
• Include opt-out instructions if required by local laws
• Test SMS delivery before large campaigns
• Monitor delivery rates and costs

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Note: SMS capability depends on your phone number's region and type. Contact support to confirm if your number supports texting.