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Numbers

Use Australian Phone Numbers With VoxLink

Your AI agent needs a line to answer. VoxLink supports Australian number setup and lets you assign each number to a specific agent, so the right conversation happens on the right line.

Give each line of your business - reception, service or a campaign - its own agent and its own number.

Start Free with an Australian NumberLearn about Australian phone number types
Number setupAssigned

+61 3 XXXX XXXX

Australian number · assigned to one agent

Answering agent
Reception agent
Hours
As configured
Transfer rules
Enabled
Service line → Service agentLive
After-hours line → Answering agentLive

Not suitable for emergency calling. Availability confirmed per account.

VoxLink number setup screen assigning a +61 number to a specific AI voice agent.

Why it matters

Numbers Are Where Most Setups Get Confusing

  • Businesses run several lines - reception, service, sales - and each needs different handling.

  • It is unclear which agent answers which number as configurations grow.

  • Teams want a local Australian presence for the calls they make and take.

  • Changing which agent answers a line should not require starting again.

Capabilities

What You Can Do With Numbers

Australian Number Setup

Set up +61 numbers in your workspace as part of configuring an agent.

Assign to an Agent

Point each number at the specific agent that should answer it.

Multiple Lines

Run separate lines for different teams, locations or campaigns.

Change Assignment

Reassign a number to a different agent as your setup evolves.

How it works

From Number to Answered Call

  1. 1

    Set up the Australian number you want to use in your workspace.

  2. 2

    Choose the agent that should answer calls on that number.

  3. 3

    Configure the greeting, knowledge and actions for that agent.

  4. 4

    Place a test call and review the transcript and summary.

  5. 5

    Enable the line for real callers when you are satisfied.

Example workflow

Australian Phone Numbers in a Real Conversation

Input

A trades business wants a separate line for after-hours emergency callouts.

Australian Phone Numbers action

The team sets up an Australian number in the workspace and assigns it to an agent configured specifically for after-hours triage.

Business outcome

After-hours callers reach a purpose-built agent without affecting the daytime reception line.

Where it fits

Where It Fits

A dedicated after-hours line

Send out-of-hours calls to an agent configured for that context.

Separate service and sales lines

Each line answered by an agent set up for that conversation.

Campaign lines

A distinct number for a specific campaign or location.

What We Do Not Claim

  • We do not publish number inventory or guarantee that any particular number type or area code is available.
  • Number availability, porting and carrier arrangements depend on the options supported for your account - confirm these with our team before you rely on them.
  • VoxLink is not suitable for emergency calling and should not be used as an emergency contact path.

Keep exploring

FAQ

Australian Phone Numbers Questions

Set up Australian Phone Numbers for your business

Configure the agent, test how it behaves on real conversations, then decide when to enable it for customers.

Start Free with an Australian NumberLearn about Australian phone number types
Start Free with an Australian NumberLearn about Australian phone number types