Test Chat Interface

The Test Chat interface provides a quick way to test your assistant's conversation flow without making actual phone calls.

Accessing Test Chat

1. Navigate to your assistant's page
2. Click the "Test Assistant" button with the chat icon
3. A chat interface will open in a slide-over panel

How It Works

The Test Chat interface simulates a conversation with your assistant:

• Text-based interaction: Type messages instead of speaking
• Real AI responses: Your assistant processes messages using the same logic as phone calls
• Variable testing: Test how your assistant handles variables and data collection
• Tool execution: See how your assistant uses configured tools and functions
• Fast iteration: Quickly test prompt changes without phone calls

When to Use Test Chat

Ideal for:

• Testing conversation flow and logic
• Verifying prompt behavior and responses
• Debugging variable collection
• Testing tool/function calls
• Rapid prompt iteration

Not suitable for:

• Testing voice quality or speech recognition
• Testing call transfers (use phone testing)
• Testing phone-specific features
• Evaluating conversation timing and pacing

Testing Workflow

1. Test conversation flow with chat interface:

• Verify your assistant understands user intents
• Check that variables are collected correctly
• Ensure tools execute as expected
• Validate response quality

2. Test voice quality with Web Call:

• Verify voice clarity and tone
• Check response timing and pacing
• Test interruption handling

3. Final testing with Phone Call:

• Test all features including call transfers
• Verify real-world call quality
• Test edge cases and error handling

Cost Considerations

Test Chat interactions:

• Use AI processing credits from your account balance
• Are typically more cost-effective than phone testing
• Allow for faster iteration with immediate feedback
• Create conversation records for later review