Pricing stays with you
VoxLink only states pricing you have approved in your knowledge base. Anything else is captured for your quote.
Trades & Services
AI Call Handling for Flooring Specialists Who Can't Always Stop to Answer
You are laying, sanding or cutting to size when a new job calls in. VoxLink answers instead of voicemail, captures what the job is and where it is, and gives your team a clear next step.
Job enquiry captured
“We're after hybrid flooring through the living areas.”
- Job type
- Hybrid flooring - 65m²
- Suburb
- Wanneroo, WA
- Preferred time
- Within three weeks
- Urgency
- Standard
- Next step
- Measure & quote requested
Sent to your teamSummary + SMS
Job types
Enquiries VoxLink Can Take for Flooring
- Timber flooring
- Hybrid & vinyl
- Carpet
- Floor sanding
- Subfloor repair
On the tools
You are laying, sanding or cutting to size when a new job calls in.
- Timber flooring
- Hybrid & vinyl
- Carpet
- Floor sanding
- Subfloor repair
How the call goes
From Ring to Job Sheet
A worked example of a flooring enquiry handled while your team is on site.
- 1
The customer rings and says: “We're after hybrid flooring through the living areas.”
- 2
VoxLink records the job type - Hybrid flooring - 65m².
- 3
It captures the location: Wanneroo, WA.
- 4
It asks about timing and records “Within three weeks”.
- 5
It flags urgency as standard.
- 6
It confirms the next step: measure & quote requested.
- 7
Your team receives the summary and follows up.
Set this up for your flooring enquiries
Emergencies reach a person
Configure escalation so urgent calls are routed to whoever is on call.
You control the questions
The job types, timing questions and required details are all yours to define.
AI voice agents
Agents That Suit This Work
Features
Features to Set Up First
Call coverage
Calls VoxLink Can Help With
Timber flooring
New or replacement timber flooring enquiries.
Hybrid & vinyl
Hybrid and vinyl plank flooring requests.
Carpet
Carpet supply and installation enquiries.
Floor sanding
Sanding and refinishing requests for existing timber floors.
Subfloor repair
Subfloor repair enquiries, often found during other works.
What Your AI Should Capture
- Property address and suburb for the measure
- Flooring type - timber, hybrid/vinyl, carpet, sanding or subfloor repair
- Approximate area in square metres where the caller can estimate
- Timeline, including any move-in date driving urgency
- Whether existing flooring needs to be removed first
FAQ
Flooring Questions
Answer every flooring enquiry, even on the tools
Set your job types and questions, test the agent, then let it take the calls you cannot.