VoxLink.ai

Trades & Services

AI Call Handling for Builders Who Can't Always Stop to Answer

You are running a site, meeting trades or reviewing plans when enquiries arrive. VoxLink answers instead of voicemail, captures what the job is and where it is, and gives your team a clear next step.

Job enquiry captured

We're planning a rear extension and want to talk it through.

Job type
Rear extension - single storey
Suburb
Hawthorn, VIC
Preferred time
Planning stage
Urgency
Standard
Next step
Consultation booked
Sent to your teamSummary + SMS
Structured job enquiry captured by a VoxLink AI voice agent for builders.

Job types

Enquiries VoxLink Can Take for Builders

  • Renovations
  • Extensions
  • New builds
  • Bathroom & kitchen
  • Insurance work

On the tools

You are running a site, meeting trades or reviewing plans when enquiries arrive.

  • Renovations
  • Extensions
  • New builds
  • Bathroom & kitchen
  • Insurance work

How the call goes

From Ring to Job Sheet

A worked example of a builders enquiry handled while your team is on site.

  1. 1

    The customer rings and says: “We're planning a rear extension and want to talk it through.”

  2. 2

    VoxLink records the job type - Rear extension - single storey.

  3. 3

    It captures the location: Hawthorn, VIC.

  4. 4

    It asks about timing and records “Planning stage”.

  5. 5

    It flags urgency as standard.

  6. 6

    It confirms the next step: consultation booked.

  7. 7

    Your team receives the summary and follows up.

Set this up for your builders enquiries

Pricing stays with you

VoxLink only states pricing you have approved in your knowledge base. Anything else is captured for your quote.

Emergencies reach a person

Configure escalation so urgent calls are routed to whoever is on call.

You control the questions

The job types, timing questions and required details are all yours to define.

Call coverage

Calls VoxLink Can Help With

Renovations

Renovation project enquiries at various planning stages.

Extensions

Home extension enquiries, often at concept stage.

New builds

New home build enquiries.

Bathroom & kitchen

Bathroom or kitchen renovation-specific enquiries.

Insurance work

Insurance-related rebuild or repair enquiries.

What Your AI Should Capture

  • Property address and suburb
  • Project type - renovation, extension, new build, bathroom/kitchen or insurance work
  • Stage the caller is at - early planning, has plans, or ready to start
  • Approximate budget range where the caller is willing to share it
  • Preferred timing for an initial consultation

FAQ

Builders Questions

Answer every builder enquiry, even on the tools

Set your job types and questions, test the agent, then let it take the calls you cannot.