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Trades & Services
AI Call Handling for Arborists Who Can't Always Stop to Answer
You are up a tree, running a chipper or roped in when the phone rings below. VoxLink answers instead of voicemail, captures what the job is and where it is, and gives your team a clear next step.
Job enquiry captured
“A big branch came down over the driveway overnight.”
- Job type
- Storm damage - fallen limb
- Suburb
- Ferntree Gully, VIC
- Preferred time
- Today
- Urgency
- Urgent
- Next step
- Emergency attendance requested
Sent to your teamSummary + SMS
Job types
Enquiries VoxLink Can Take for Arborists
- Tree removal
- Pruning
- Stump grinding
- Storm damage
- Arborist reports
On the tools
You are up a tree, running a chipper or roped in when the phone rings below.
- Tree removal
- Pruning
- Stump grinding
- Storm damage
- Arborist reports
How the call goes
From Ring to Job Sheet
A worked example of a arborists enquiry handled while your team is on site.
- 1
The customer rings and says: “A big branch came down over the driveway overnight.”
- 2
VoxLink records the job type - Storm damage - fallen limb.
- 3
It captures the location: Ferntree Gully, VIC.
- 4
It asks about timing and records “Today”.
- 5
It flags urgency as urgent.
- 6
It confirms the next step: emergency attendance requested.
- 7
Your team receives the summary and follows up.
Set this up for your arborists enquiries
Emergencies reach a person
Configure escalation so urgent calls are routed to whoever is on call.
You control the questions
The job types, timing questions and required details are all yours to define.
AI voice agents
Agents That Suit This Work
Features
Features to Set Up First
Call coverage
Calls VoxLink Can Help With
Tree removal
Full tree removal enquiries, sometimes storm-related.
Pruning
Scheduled pruning and canopy maintenance requests.
Stump grinding
Stump removal enquiries, often following a prior removal.
Storm damage
Urgent fallen tree or branch enquiries after storms.
Arborist reports
Requests for arborist reports, often for council or development purposes.
What Your AI Should Capture
- Property address and suburb
- Job type - removal, pruning, stump grinding, storm damage or report
- Whether the tree or branch is near power lines, structures or a driveway
- Urgency - is there an immediate hazard or blocked access
- Whether council permission may be required, if the caller raises it
Emergencies and Safety
Fallen trees or branches on power lines, structures, vehicles or people, and any situation presenting immediate danger, should be escalated to a person immediately and callers directed to emergency services where there is danger to life - VoxLink does not provide safety guidance for hazardous tree situations.
See how call transfer routes urgent calls to a personFAQ
Arborists Questions
Answer every arborist enquiry, even on the tools
Set your job types and questions, test the agent, then let it take the calls you cannot.